Delivery | Tokyo Sports

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CUSTOMER SERVICE

DELIVERY

        • HONG KONG DELIVERY

          Shipping Timeline

          Once the payment is confirmed, the received order will be processed in 1-3 working days. Standard Delivery take 4 - 7 working days.

          Due to high volume of orders during weekend, holiday or promotion period, we may need extra working days to process your order.

    *Working Days: Monday to Friday (except Public Holiday)
    *Some remote area may require extra 1 - 2 working days for delivery.
          • Shipping Method

            We ship orders by S.F. Express

            NEW Self Pick-up Option - Now you can pick up your order at SF EXPRESS Service Center/Locker to save shipping fee. Simply select self pick-up in the shipping method on the check out page and choose the location of S.F. Express store/Locker. Kindly note convenience store and service point pick-up are not available at this moment. When your package is ready for pick up at the specific location, you will receive a SMS message from S.F. Express. Delivery may fail due to size limitation or the pick-up time limit is expired. S.F. Express will contact you directly in this situation. For more detail, please refer to: S.F. Express Store locations

            *Office or retail store pick-up is not available*

            Shipping Rate

            SELF PICK-UP @ SF EXPRESS STORE / LOCKER : FREE shipping on purchase of $100 or above

            HOME DELIVERY: FREE shipping on purchase of $200 or above

            Shipping fee $35 will be charged for orders do not cover in free shipping policy, it will be shown before the check out page. 

            *All shipping fee should be settled already before delivery, in case of S.F. Express request you to pay the shipping fee, remote area charge or any fee on delivery, please kindly advise them to charge the sender directly.


        • INTERNATIONAL SHIPPING

          Currently we ship to the following countries:

          Australia, Belgium, Brunei, China, Canada, Czech Republic, France, Germany, Japan, Korea, Luxembourg, Macau, Malaysia, Netherlands, New Zealand, Philippines, Singapore, Spain, Sweden, Taiwan, Thailand, United Arab Emirate, United Kingdom, United States

          All international orders will be delivered via S.F. Express. The shipping fee will be calculated based on the weight and reflected in the shipping cart. The import tax and sales tax are also included in shopping cart (except Taiwan customer who will be requested to provide TAX no. before the shipping process and pay the tax at the time of delivery by customs).Delivery may take 2-15 working days or longer, depends on the customs processing of the delivery region. All packages will be sent with original invoice.

          Due to the S.F. Express security policy, they may request us to provide documents or information to approve the receiver's identity of international orders. We may request you to provide the relevant documents e.g. ID card electronic copy or Tax No. to process the shipment. S.F. Express reserves the rights to reject the shipment if the above documents cannot be provided, we will contact you to cancel the order in this situation. Please contact S.F. Express for further information about the security policy.

        • Please click here to contact us if you have any enquiry about the delivery.

          For more detail on delivery service, please kindly click the following icon.

           SF-express